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Country: 220.127.116.11, Europe, DE
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I would buy this product again. I have gotten darker since I started using it. And as always I Love the smell of Australian Gold!
This was only about $20, compared with the much higher price for the 2012 version, which, many reviewers did not rate as high as this 2011 version. I thought the lower price reflected the fact that it was not the newest version. There was no indication I was getting a used, out-of-box product. I don't know if it was used, but the single disc came in a bubble-padded manilla envelope, in a clear plastic disc-holder. No packaging. No instructions. No serial number that I could see. No way to register it that I could determine. I have not yet used it as another pending life crisis made me put my finances on hold for a few weeks. I will come back to edit this review after -- and if -- I actually use it. However, I was disappointed that the merchant did not describe the product (s)he was selling to disclose that I would NOT be getting the full package. Seems to me it might have been used, though that was not disclosed, either. And also, I wonder if I should even trust doing all the work of entering in data when, if it HAS been used, the disc might be damaged somehow and all that work would be lost. I cannot say that the packaging of this item instills any confidence in me in the product, before I even start. I'd probably send it back, but that $20 price is right there at the tip of the fulcrum. Which is more trouble? Packing it up and sending it back, and taking a chance on a small refund for a cheap product? Or just taking your losses -- live and learn about Amazon and its ways -- and chalking it up to experience?
I have been using versions of this software for nearly 20 years and this is the last one I will buy. Each new version has more problems than the last. Check out their "Technical Assistance" for "Program will not open." There have been problems with versions 2010, 2011 and 2012 that have not been fixed. The company denies them, but there are loads of people who have the exact same problem. If you are a beginner the program is OK. If you have been doing genealogy for decades and have tens of thousands of individuals in your files, when Family Trash Maker crashes, you have lost a lifetime's work.