Horrible product. Trying to upgrade from prior version. Kept getting same errors - even with a few HOURS on the phone with their tech support. Fortunately I had a full disc backup available - or would have had serious computer problems. I recommend avoiding - for an upgrade - if you can do without the online banking part. That was the only reason I needed it - because Intuit refuses to let you keep your existing software in full working condition. Very consumer not friendly. Sorry to say.

I am very particular with my floss. As a long time user of the Johnson and Johnson Listerine gum care floss (which I love). Cocofloss is even better.